Refund & Delivery Policy

Last updated: 13 November 2026

Delivery

Digital products (PDF books and printable pages) are delivered by email or download link, usually within a few minutes and always within 24 hours of payment. If you haven't received your file, check your spam folder, then write to us.

Refunds

• If a file is broken, missing or not what was described, we will send a corrected file or refund you in full.
• Because digital files can't be returned, we don't offer refunds for change of mind once the file has been downloaded.
• Refund requests: within 7 days of purchase, to 1kahani@designezy.com. Approved refunds go back to your original payment method within 5–7 working days.

Paperbacks

Paperbacks bought on Amazon follow Amazon's return policy.